Intercultural & Business Solutions


Resources, Insights, and Best Practices

In response to these unprecedented times, Cartus has created a centralized content hub for information, resources, and links to help you navigate the rapidly evolving global mobility landscape. This page will be updated regularly with new information.*

Domestic Relocation and International Assignment Management Solutions

Taking care of your relocating employees, simplifying your job, and eliminating any surprises are our pride and our passion. They are also our specialty. From our offices located around the world, Cartus works alongside your business through every step of the relocation process. Whether you are moving employees within a country or around the world, we're everywhere you need us to be.

Solutions by Size

Many Cartus clients move a select number of employees a year. Although Cartus serves more than half the Fortune 50, more than 60 percent of our clients move 5-25 employees per year. Working with Cartus will give you the confidence to successfully relocate any number of employees while leveraging the expertise, commitment, and global reach of an industry leader.

Why choose Cartus for your corporate relocation?

In-house programs can be difficult to administer, especially when relocation is not the only thing on your mind. Because relocation is all we do, you can count on Cartus to deliver flexible, expert solutions that meet all of your corporate mobility goals.

Program flexibility. Your dedicated Cartus consultant will customize your relocation program according to your exact needs, streamlining the program for you and your transferees.

High-touch service. Through our integration of Six Sigma principles and Top Block® (excellent) service, we can offer measurably better results for you, always keeping your timeline and your budget top of mind.

Cost containment. Partnering with a relocation company means there's no need to build internal systems or add overhead, freeing up resources to attend to your core business.

Maintain transferee productivity. Your transferring employees receive dedicated relocation assistance from a single point of coordination, minimizing stress and enabling them to remain productive during a move.

Stay competitive. Offering a relocation program as a benefit can make your company more attractive to new-hire candidates, and by extension, more competitive in the recruiting process.

In response to these unprecedented times, Cartus has created a centralized content hub for information, resources, and links to help you navigate the rapidly evolving global mobility landscape. This page will be updated regularly with new information.*

Serving your employees: 98% overall transferee satisfaction.

Dedicated guidance from beginning to end

Whether your employees are moving across town, across the country, or around the world, Cartus' true global footprint means responsive support for everyone. We can give your employees everything they need to thrive in their new role, letting you remain focused on your core business.

Your consultant's role is to carefully assess your employees' needs, then tactfully guide them through each step in the relocation process, including arranging services in the host location, shipping household goods, selling the employee's current home, or scheduling cross-cultural or intercultural training.

From beginning to end, Cartus' consultants remain a dedicated advisor and advocate to your employees, successfully managing the intricate complexities of a relocation so that transitions are seamless and productivity is maximized. Our consultants are a knowledgeable resource for questions that your employees may have about the contracted services, procedures for relocation expense reimbursements, or any other concerns.


2021 Tokyo Olympics

After a year of delays due to the pandemic, Tokyo is set to host the 2021 Olympic Games from July 23 to August 8, with the Paralympics following from August 24 to September 4.

Despite the sporadic local COVID-19 situation, the Olympic torch relay is well underway as it visits famous areas like Shizouka Prefecture—which is widely famous for Mt. Fuji and green tea—and completes its journey in Tokyo—visiting famous landmarks like Komazawa Olympic Park General Sports Ground Athletic Field, a legacy of the 1964 Olympic Games held in Tokyo.

With more than 7,800 athletics already registered to compete in the Olympic Games, the city is implementing strict measures on all arriving athletes and participants, with measures kicking in 14 days before their scheduled arrival and throughout their entire stay in Tokyo, thus restricting their daily commute and contact with the local community in order to lower the risk of spreading the coronavirus.

Olympic Games Venues

The Tokyo Games will be conducted at 34 venues within two distinct zones, Central Tokyo and the Tokyo Bay area, including existing competition venues—namely those built for the last Summer Olympics that were hosted in 1964—such as the prestigious Nippon Budokkan for judo and the Baji Koen Park for equestrian events. The Games will also include a new National Olympic Stadium on the site of the original Olympic stadium, where the opening and closing ceremonies will be held. For a full list of venues click here.

As global events can present a number of relocation challenges for organisations and international assignees, relocation managers must consider these during the planning process.

Best Practices for Relocation During the Tokyo Olympics

With the current, unpredictable status of borders opening and closing, preparation and extra travel time go a long way to ensure relocation programmes remain on track in the lead up to this world event. In general, most relocation services are likely to take longer to deliver.

It is important to keep those assignees who may be impacted by the Olympics up to date with the latest information. This will help to set expectations with regards to possible delays.

As hundreds of thousands of spectators, athletes, officials, marketing partners, and media contingents plan to travel to Japan at this time, the demand for housing during the Olympics means that temporary accommodation will be harder to find and more expensive. If your company’s relocation provision normally includes serviced apartments, it may be cheaper to rent regular apartments on a six-month lease rather than block booking a serviced apartment for a four-month period between June and September. Companies may also consider having their employees stay in properties outside of Tokyo (where rents may be cheaper) and travel into the city.

As Japanese immigration will be busy processing visitor-related applications, visa and work permit applications may take longer to process. Travellers also need to adhere to the latest health and safety measures prior to their flights and are advised to get the latest information from their respective immigration partners.

Pace yourself. There will be significant travel disruption to public transportation and road congestion. Airports will be especially busy during the Games, too, with flights most likely to be more expensive than at other times. Assignees will need to plan for extra time during the Games and home/school finding trips may need to be extended, given the time it will take to travel around the city.

Consider offering a temporary, flexible working option during the Olympics, either allowing employees to arrive to work later or to work remotely.

Arm your assignees with the contact information for local agencies and help hotlines for the latest health advisories and assistance in times of need.

Get your assignees across the finish line. Having the opportunity to live and work in a country hosting the Olympic Games is a fantastic experience. However, it is important that your assignees are prepared for daily life during the Games. Set expectations before the move and outline potential challenges that they may encounter. Consider bringing assignments forward or delaying them until after the events have finished. If delaying assignments, be mindful that the Paralympics’ closing ceremony occurs several weeks after the conclusion of the Olympics’ closing ceremony.

Contact to Cartus & MGP
Contact to MGP